Question 1

What does your property management fee include?

Accepted Answer

Everything. Tenant finding, vetting, compliance management, rent collection, maintenance coordination, inspections, financial reporting, legal notices, and 24-hour emergency response. One fee, no extras.

Question 2

What if my rental property is empty?

Accepted Answer

You don't pay. Our fee is a percentage of rent collected, not a fixed monthly charge. No tenant, no fee. We're incentivised to fill your property fast and with the right tenant.

Question 3

Do you manage HMO properties in Derby?

Accepted Answer

Yes. We specialise in 4-bedroom HMOs in the Derby area, including licensing compliance, fire safety management, communal area maintenance, and room-by-room lettings.

Question 4

Do you mark up maintenance costs?

Accepted Answer

No. The contractor invoices a price and that is what you pay. No mark-ups, no admin fees. We negotiate better rates through volume and you benefit directly.

Question 5

How do I switch from my current letting agent to LRD?

Accepted Answer

Give your current agent the required notice and we handle the entire transition. We notify tenants, transfer deposits, set up new payment arrangements, and ensure nothing falls through the cracks.

Question 6

Do you work with property companies and portfolio landlords?

Accepted Answer

Yes. Whether you own one property or twenty, one management agreement covers your entire portfolio. Adding new properties is as simple as sending a message.